Choose The Level Of Service
That Suits Your Business And Your Budget
At Pinnadyne we offer 5 different service plans for you to choose from, so you will never need to tie yourself into an expensive plan with services that you won't use. You can upgrade at any point in time or decide to purchase individual services separately – the choice is yours. MITS is our term for managed services, it stands for Managed Information Technology
The packages we offer are as follows:
MITS packages - The MITS packages are developed to lower your exposure to, and having to deal with your IT on a daily basis- we handle it all for you. All of your processes and technology are fully managed by our expert staff and you get full reports and get direct attention from an Information Technology Manager assigned directly to your account. The inclusion of certain services determines which MITS package covers your needs.
Support Direct - This package includes the remote monitoring at the same coverage level as MITS but should any on site coverage be needed it is billable by the hour with your approval and at a discounted rate.
Micro Client - The Micro Client solution is for the company which has less than 10 employees and no servers, a perfect example of this would be an accounting or law firm. You get all of the benefits of our full coverage packages as a package and you save money and lower down time. This affordable package is designed with the small business owner in mind.
Break/Fix - While we prefer to point you towards our all inclusive packages as being the best choice for your technology coverage, we also offer on call break/fix services billable by the hour, just call (877) 851-5250 and enter extension 703 to schedule an appointment.
Special Projects- Are you moving? Are you upgrading your office? Do you need temporary staff to augment your internal technology staff? Pinnadyne is here for you. Just call (877) 851-5250 and enter extension 703 to find out how.
Minimize downtime and maximize productivity. Pinnadyne offers many methods to support your information technology needs. We solve your IT management, software development and support problems. Regular expert maintenance will keep your PCs, servers, and networks up and running. Issues are responded to quickly, remotely or on-site. Your systems are protected, secure and available when you need them most, so your employees stay productive and your business stays efficient.
We offer proactive software, communications, server and desktop management. Through a secure connection we are able to proactively update, backup, and manage all of our clients' computers and servers. This allows us to monitor and fix problems before they arise. If a problem does occur our team can spot issues and fix them before they become a larger problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7.
Pinnadyne's services include managing your technology needs on-site and remotely. We can manage your applications whether they are virtual, on site or software related as a service, and all at a price that will not dramatically impact your budget.
We also offer an information technology procurement department that will assist in obtaining the equipment you need at a price you can afford. We leverage our buying power with major vendors to assure you the best price available. We are experts at helping you select the right product for your needs. We will assist you in getting quotes for hardware, software, networking gear and any other technology products, at a competitive price with the best customer service team in the industry.
Your Success is our Success.
At Pinnadyne, we make it easy for you to talk with us. Whether you want to schedule an onsite visit, submit and track a help ticket, or view account information, you can do it all on our online system. With this intuitive online system getting in touch with your dedicated service provider is easier than ever. We give you the choice to call us, email us or contact us via your own online client portal. Keep track of your billing, view progress on your IT requests, and keep all pertinent IT information all at one convenient location.
Pinnadyne can also help you with all your IT related projects. Need a new Server installed? Have you been hearing about the benefits of virtualization and are looking to install a VMware solution? We have the expertise and project management skills to make it happen. We have experts in all major technologies and if you need help with a specific technology, we have the
right expert to quickly and affordably take care of whatever project you may have.